Complete Guide to AI Labor Law Counseling｜How to Ask About Severance Pay, Unemployment Benefits, Wrongful Dismissal—Free 24/7
These days, when problems arise at work or with an employer, the biggest concern is often not the problem itself—but where to ask for help. For people unfamiliar with labor laws—such as young part-time workers, short-term employees, and foreign workers—it’s extremely common to lose money without even realizing it due to issues like severance pay, working hours, break time, or unemployment benefits.
But with the rapid expansion of government-supported AI labor law counseling, we’ve entered an era where you can get 24/7 labor law guidance directly from your phone.
In this post, I’ll explain what AI labor law counseling is, what you can ask, and how useful it really is— with realistic examples you can apply immediately.
1. What Is AI Labor Law Counseling? (Instant Support via Phone & Online)
AI labor law counseling is a service that allows users to access a mobile or online platform, ask complicated labor law questions, and receive professional-level answers generated by AI.
Unlike a simple chatbot, it is designed to respond using up-to-date labor laws, court precedents, and administrative interpretations.
It is also known that the service has improved quality through cooperation with the Korea Certified Labor Attorneys Association, with 173 active labor attorneys involved in strengthening consultation accuracy.
2. Biggest Advantage: Designed to Help Vulnerable Workers Protect Their Rights
AI labor law counseling is especially strong because it is built around the most common questions faced by vulnerable workers.
For example, these are the questions part-time workers ask most frequently:
- Am I eligible for severance pay?
- I worked beyond my scheduled hours—what pay should I receive?
- Is it illegal if my employer doesn’t provide a break time?
- Can I claim dismissal notice pay?
- Can I apply for unemployment benefits?
Searching online often creates more confusion because every source says something different. AI counseling feels more practical because it organizes answers based on your specific situation.
3. Supports 34 Languages—Reducing the Blind Spot for Foreign Workers
Another key point is that the service supports counseling in 34 languages.
A major real-world problem is this:
“Even when foreign workers are treated unfairly, they often can’t report it or ask for help because of the language barrier.”
AI labor law counseling lowers that barrier, functioning like a real-time translator + labor law assistant.
In fact, foreign-language questions account for about 6.8% of total inquiries, showing strong potential for global scalability.
4. Usage Exploded After Integration with Danggeun Alba—The Era of “Everyday Labor Law Support”
To improve accessibility, AI labor law counseling was integrated in September last year into the local community platform Danggeun (Danggeun Alba).
After that, usage surged dramatically:
- Before integration: daily average 251 uses
- After integration: daily average 466 uses (about 85.7% increase)
- This January: exceeded 1,000 uses
This means labor law counseling is no longer something you only do at a government office. It’s becoming an everyday service available directly inside the platform where people find part-time jobs.
5. 37.7% of Usage Happens at Night/Weekends—A “24/7 Helper That Never Sleeps”
Workplace issues don’t only happen during weekday business hours.
In reality, many people work part-time at night or on weekends, and full-time employees often only have time after work— making in-person visits or phone counseling with the labor office nearly impossible.
AI labor law counseling shows a 37.7% usage rate during nights and weekends.
In other words, it’s functioning as a true 24-hour labor law support tool in real life.
[Important] Follow this Direction
Labor issues don’t end with counseling. In many cases, the process continues into evidence organization → complaint filing → settlement negotiation. At this stage, many people begin searching high-value terms such as labor attorney consultation fees, labor attorney retainer costs, labor office complaint, and wage theft lawsuit.
If AI counseling concludes that your rights were clearly violated, the fastest realistic solution is often combining free guidance + paid professional support.
6. 2.8 Billion KRW Budget This Year—Upgrading from Q&A to “Case Filing Support”
The government announced a major upgrade of the AI labor law counseling service this year with a 2.8 billion KRW budget, aiming to move beyond simple Q&A into real problem-solving.
The upgrade focuses on three major improvements:
- Enhanced HR/labor document analysis features
- Expanded counseling topics: workplace bullying / industrial accident compensation procedures / employment permit system
- Integration with the labor portal so clear rights violations can lead to immediate case filing
The last point is especially important. Instead of ending after “just 상담,” the system may soon allow users to submit an official complaint/report immediately based on AI-organized content.
7. Practical Tip: Ask Like This to Get More Accurate Answers
AI counseling becomes far more accurate when you input facts, not emotions. Use the template below:
[Question Template]
Work period: 2025.10–2026.01 / Workdays per week: 5 / Hours per day: 7
Pay type: hourly / Contract: yes (or no)
Situation: I resigned but my employer did not pay severance pay and weekly holiday pay
Question: What payments am I entitled to, and how do I file a complaint?
When asked this way, AI can provide a detailed guide to which labor rights apply to your situation.
8. Frequently Asked Questions (FAQ)
Q1. Is AI counseling free?
Since the service aims to protect vulnerable workers and improve accessibility, most basic counseling is generally provided free of charge.
Q2. Can AI counseling solve everything?
For simple questions, yes. But for serious disputes such as wage theft, wrongful dismissal, or industrial accidents, it is often more realistic to move forward with a labor attorney consultation or an official labor office complaint.
Q3. Can foreign workers use it?
Yes. With support for 34 languages, accessibility for foreign workers has improved significantly.
Final 3-Line Summary
- AI labor law counseling provides 24/7 support for issues like severance pay, unemployment benefits, and working hours
- After integration with Danggeun Alba, usage surged—becoming a practical everyday labor-rights protection service
- With a 2.8 billion KRW budget, the service is expanding into document analysis, workplace bullying, industrial accidents, and direct case filing support
Recommended Related Posts
- AI Labor website